Network Management

Global end-to-end network management provides our customers with transparent provisioning, support and maintenance. You'll never wonder what's happening with your network. You'll know.

Delivered from our NOC (National Operations Centre) based in Cambridge, UK your experience will be seamless, worldwide.

Technical support 24x7. Including ordering, maintenance management, service ticketing, trouble-shooting, billing and general inquiries. By phone, e-mail and the World Wide Web.

We monitor the whole network, all the time thanks to advanced, integrated network management systems (NMS). That means we're in constant contact with our cable systems, backhaul facilities and terrestrial networks worldwide. We're fully accountable for ongoing operations, achieving optimum network performance and ensuring unmatched reliability.