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Unified Communications - looking into 2012 and beyond.
Looking back to 2011, Unified Communications projects moved beyond the basics of VoIP, IM and presence, with many businesses starting to adopt more of the advanced features that are available.
The market for UC solutions has continued to grow and deployments will likely continue to extend into video, mobility and collaboration solutions as businesses look to take advantage of the technologies' robust features and the cost savings typically associated with UC. Such features include integrated IP telephony, instant messaging (IM), audio, video and web conferencing, all of which help to provide a consistent, unified user quality of experience over any device, anywhere, anytime.
Excell offers UC solutions that help make it easier for your workforce to connect, communicate and collaborate with each other, customers and suppliers. In October 2011 we were awarded the Enterprise Unified Communications (UC) Solution Award at the Comms National Awards for our Utility Service model.
What UC is really driving is a different way for people to communicate and work together. The bring-your-own-device (BYOD) trend will likely hit IT departments in 2012 with tablets being a big seller over the festive season, when people return to work, there's little question that they'll want IT to connect them to the corporate network.
Another trend that has been pushing the boundaries of UC is the emergence and popularization of the cloud. Hosted and cloud-based UC services launched in 2011 and there is plenty of interest among SMBs and enterprises. Excell is unique in that we have our own cloud network for which we have been awarded a Nettitude 'Diamond Standard Award' for our Service Provider activity in 2011/12. This award reflects Excell's outstanding network security and excellence in the secure service provision.
At the moment we have seen mainly small and very large companies moving towards the cloud. Over the next year we think this will change as more mid-sized and large companies also move towards cloud based services.
To find our more about our Unified Communications or Cloud Based Services please visit:
http://www.excellgroup.com/portfolio/solutions/unified-communications.aspx
http://www.excellgroup.com/portfolio/solutions/cloud-computing.aspx
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