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"Centralising call centres alone has saved the business approximately $1million."

Paul Kirkpatrick , Lead Business Integrator EMEA , GE Medical Systems

 

Healthcare

The need for medical services is rising steadily with the aging population. Significantly more care must be delivered to a much larger population who demand higher quality, greater efficiency, and lower costs.

Health insurance payers and providers - both private and public - are under pressure to control costs, improve medical expense ratios, and slow the growth of insurance premiums so consumers and employers can afford the care they require. To transform how care is delivered, physicians, hospitals, and health systems are increasingly measured and rewarded for quality outcomes. They must have processes and technologies in place to put more attention on patients whilst being more resource efficient. The challenge is to supply innovative, high-quality medicines, devices, and diagnostic capabilities that improve health at a reasonable cost.

To address these industry challenges, Excell integrates communications technology into existing clinical systems. In building solutions for healthcare and life sciences, Excell leverages its complete portfolio as well as best-of-breed third party solutions.


  Boosting Productivity, Patient Satisfaction and Revenue



  Avaya: Communication Solutions for Heathcare


For more information, see the below case studies from our customers in your market: 

Wellingborough Medical Centre

 

Wetmore Road Surgery

 

Teenage Cancer Trust




 Summary   |   Full PDF

Summary   |   Full PDF   Summary   |   Full PDF