Call Management Portal (CMP)

Our Call Management feature is an integrated facility that enables users to make and accept telephone calls, and change telephone settings from within Microsoft Outlook or Internet Explorer. This facility is a carrier class, lightweight desktop communications product for everyday users of Internet Explorer and Microsoft Outlook.

The toolbar delivers the following features and benefits to users:

• Microsoft Outlook edition (CMT) has key integration features such as outbound click-to-dial from Outlook contacts and right-click to dial from email messages. 
• Internet Explorer edition (CMP) allows users to highlight web page number and right-click to dial.
• Call notifications with caller identification from Excell and Microsoft Outlook directories.
• Full call control (answer or soft pickup, hold, end, 3-way conference and transfer or retrieve voicemail).
• Add Microsoft Outlook contact v-cards for new incoming callers.
• Easily change telephony service settings such as Sim Ring, Call Forward All, Call Forward No Answer, Call Forward Busy, Do Not Disturb, and Remote Office.
• View group and personal directories.
• View Call History

Download the User Guide

CMP for Standard and Advanced Users		CMP for Standard and Mobility Users