Collaboration
What is Collaboration and what does Collaboration software do?
Collaboration software has evolved to become a term that is used to describe any tool that helps people electronically work with each other on a variety of content types in a variety of non paper-based ways.
As such, collaboration software can be found embedded in a number of different applications. All collaboration tools have the primary business benefit of improving the efficiency of how individuals electronically communicate and work jointly with each other - which in turn improves productivity of an organisation and reduces traditional costs associated with the manual processing of collaborative content.
Ad-hoc collaboration tools are everywhere!
Within a business environment, examples would be email, text messages, calendars, group discussions, online meetings, white-boarding. Other emerging technologies such as chat rooms, bulletin boards, forums and blogs are becoming increasingly popular with the advent of Web 2.0 and are increasingly finding their way into the corporate environments. The main characteristic of an ad-hoc collaboration tool is that it is invoked by the user.
Collaboration solutions help people work smarter
Collaboration solutions have the power to improve a big part of our lives - the way we work. The time we spend just looking for the right expertise and information to do our jobs can add up. Two-thirds of people believe there are colleagues who can help them do their jobs better, but they don't know how to find them.
Connect more people to more resources
Today's companies are implementing solutions that support more forms of collaboration, such as instant messaging, social computing, and community-based tools to share content and expertise. Collaboration solutions help people work smarter and drive business benefits by deepening valuable relationships, making better decisions faster, spurring innovation, and reducing costs.
Excell Collaboration Solutions
Excell's Conferencing and Collaboration portfolio includes a wide range of solutions to help your business become more efficient, more productive and ultimately more profitable. The portfolio features a range of solutions that include unified communications clients, audio, web and video conferencing solutions as well as telephony integration to Microsoft technologies.
Unified Messaging: E-mail and voicemail are essential to business processes. That's why Excell - with leading vendors such as Avaya, Mitel and Microsoft - are making it easier and faster to manage messages within business applications.
Mobility and teleworker: No business process can function effectively without taking into consideration today's mobile, distributed workforce. Users can now get an extension of the corporate PBX anywhere in the world with full access to corporate directories, voicemail, call logs, and PBX-dialing. Users can determine a colleague's presence and click to initiate a voice or voice/video call. They can also seamlessly extend a call from their desk phone to their mobile and back. Excell can also offer hands-free, eyes-free, speaker-independent speech access to e-mail, voice mail, calendar, calling and conferencing from any phone.
Desktop collaboration: Switching back and forth between communications modes and applications hinders effective collaboration. Excell are making it easy for users to schedule and launch conference calls, control audio conferences, and click-to-conference audio or video via a single, unified interface. In addition to enhanced collaboration, deploying Meeting Exchange on an IP network allows customers to realise a rapid ROI and significant ongoing cost savings.