Music on Hold
Consider these statistics:
- 70% of business callers are placed on hold or transferred - of those,
- 90% will hang up after 40 seconds if confronted with silence and
- 34% of callers who hang up, will not call back...
Why lose those callers by confronting them with silence when it's so easy to install Music on Hold? In short, Music on Hold from Excell keeps your callers entertained and informed whilst they're waiting to be connected. Whatever you say, whether it's your latest company news, information about a current promotion or just basic contact details, Music on Hold can say it in a style that suits you.
With award-winning Copywriters, Sound Producers and Voiceover Artists we offer bespoke Music on Hold and audio marketing services that perfectly represent your brand. Simply logon to our portal, choose your background music, voiceover style and enter the details of your script - your Music on Hold will then be sent to you, ready to be plugged into your telephone system.
Our simple to use portal:
- Enhances your corporate image
- Generates revenue
- Means you don't need a second chance to make a first impression
- Psychologically reduces hold time
- Introduces new products and services
- Enables cross-marketing
- Informs customers about your company (address, website etc)
- Improves customer relationships
- Reduces caller 'hang-ups'
To get started, simply visit: www.telephonemessage.co.uk