Maintenance

Your communications tools are vital to the way you do business. They are the means by which you talk to customers, colleagues, vendors, and more. It is therefore crucial to avoid problems which can lead to downtime.

A maintenance contract from Excell gives you the peace-of-mind that your equipment is always covered against failure*. Our National Operations Centre constantly monitors our network so problems can be identified and resolved before they impact your business.

When you purchase a maintenance contract, you get the support of our team of qualified engineers, who are on hand 24/7. All third party suppliers are managed by us so there is one point of contact for all of your system needs.

You can also choose to add further services to your maintenance contract, options include: change management, proactive remote monitoring, capacity management and bandwidth optimisation.

*except in the case of Force Majeure