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Many end users understand the complex and fragile nature of voice and data services and have learned to live with service quirkiness and application unpredictability as a necessary trade off in order to take advantage of the flexibility. However, we challenge this mantra - why should you tolerate issues of reliability or availability?
Excell have invested substantially in resource and technology to develop processes and find new solutions in order to ensure much higher reliability, availability, and security of your services. At the heart of our service proposition is Excell Professional Services, the team dedicated to your needs. Our network was built to deliver voice services and therefore isn't a data network adapted to cope with voice. It is for this reason we can confidently say that we will provide you with a level of reliability and availability you have never experienced before. And, when your local water company digs up the road and breaks a cable (it happens), or when your comms room has been flooded (it happens) our Service team will know how regain or re-route your services.
Excell Professional Services support our customers with the best advice for designing and creating their ICT infrastructure. A thorough examination of their business and its strategy is developed into a unique combination of infrastructure and applications which gives the greatest opportunity for growth and success.