It is important for all organisations to question how long their business will survive without voice and data services. When promoted, nearly all organisations accept that a breakdown in communications is one of the gravest threats of all (BCI business continuity research 2005).
A company's communication system is after all a company's profit enabler, and an essential link to customers.
Excell’s disaster recovery service is a business recovery pack for communication. In the event of an unforeseen event, it ensures that a temporary site is enabled to receive your existing telephone numbers and meets your data requirements.
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Consider this: only 54% of companies with a low-cost operating model have a disaster plan in place.
60% of Companies, which experienced a loss of normal Telecoms for a period of 10 days, ceased trading within a year.
( Source: Henley Management Institute )
15% lose over £1 million, 20% lose between £250,000 and £1 million, 33% lose between £10,000 and £250,000
( Source: Coopers & Lybrand)
Downtime can be a tricky issue to address. Here are three schools of thought that, though unworkable, are worryingly common.
1. Buy two of everything. Of course, you’d need to store them separately so they wouldn’t both be hit by the same threat…
2. Build resilience into everything, spread your resources, do everything twice over, trade in different cities and in different time zones. Perfect if you have an unlimited budget.
3. Buy products and services that don’t fail in the first place. Impossible.
None of these are practical. The best approach is to balance the costs of downtime protection against the cost of what you’re protecting. So it pays to be absolutely clear on the risks, the impact of failure, how to avoid failure and how to continue afterwards. That’s where we come in.
Our fully supported offices, open 24/7, are located throughout London and the south-east. So wherever you’re based, we can have you back up and running within 4 hours of reporting an incident.
Our customer-specific hosted solutions enable voice and data services that are supplied via LES cabling from our data centre hosting Avaya and Cisco switches. Crucially, the data centre is linked to a backup data centre that enables 100% reliability for disaster recovery and business continuity.
For more information on our Disaster Recovery solutions call: 0800 2 944 344 or email webcontact@excellgroup.com
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