SIP is also the natural choice for unified communications systems such as Microsoft Lync for when you need to extend voice connectivity outside of the office and into the public network. Many clients are now requesting overlays with Lync for user presence and Instant Messaging, which creates more opportunities to upsell to the end user.
Although SIP itself is a standardised protocol, services vary with providers based on a number of factors. Â A key focus will be the infrastructure on which the service sits with reliability and security paramount to concerns.
Ensuring a properly designed infrastructure is the first step toward an effective deployment, be it of voice, video or any other Cloud application or virtualised Database. Ultimately, though, any thorough impact assessment is more than just answering a checklist of questions. It relies on a deep understanding of the business problem that must be solved. Only then can the underlying technical requirements be determined.
With Excell’s position as a provider who owns, manages and operates our own voice architecture based on a Broadsoft soft switch leads to an excellent record of providing secure, reliable solutions.
There are many compelling reasons why you should consider SIP trunking services over ISDN. These include greater control, greater flexibility, full capability, and reduced running costs.
What do you think of Chris’s article? Have your say:
