No phone calls / a security breach / no internet access / no access to database / no access to a building / a fire?
The consequences of downtime can be grave for smaller companies and brands of all sizes risk losing customers forever if your services are inaccessible.
In our experience there’s no single cause, which makes preventing downtime more of a challenge. Aging equipment and poor IT security are certainly likely to be a major factor but for those who rely on cloud-based services connectivity is crucial.
The average European company suffers at least 14 hours of IT downtime per year. What could two days of unscheduled downtime do to a business?