Excell’s network freeze starts at midnight on 10 December 2021 and ends on 14 January 2022 at 11.59pm
What is the freeze?
Excell runs an operational freeze to protect customers during the busy Christmas period, restricting non-essential activity on our network.
Planned network activity
During the freeze there will be no core works, upgrades, or maintenance.
This will not affect the provisioning of new circuits provided that core capacity exists.
If you have any queries about this, please get in touch, using the contact form below or by calling 0370 166 5566.