Wishing you every happiness this holiday season, safe travels and a great 2019.
Office Opening Times:
Whilst we will continue to provide 24/7 support over the festive period, our office hours will be:
London & Cambridge:
|Closed:||from 13:00 Mon 24th
– 10:00 Thur 27th Dec
|Open||10:00 – 14:00 Thur 27th & 28th Dec|
|10:00 – 13:00 Mon 31st Dec|
Business as usual from Wed 2nd Jan.
Midlands & South East:
Offices will be closed from 13:00 Mon 24th – 09:00 Wed 2nd Jan.
Excell Network Freeze:
Excell runs an operational freeze to protect customers during the busy holiday period, restricting non-essential activity on our network.
The Excell Network Freeze dates ares:
|Start:||00:01 on 6th December 2018|
|End:||23:59 on 2nd January 2019|
During the freeze there will be no core works, upgrades, or maintenance. This will not affect the provisioning of new circuits provided that core capacity exists.
For more information call 0370 166 5566 or email at firstname.lastname@example.org.