Wishing you every happiness this holiday season, safe travels and a great 2018.

Festive Opening Times:

Whilst we will continue to provide 24/7 support over the festive period, our head office times will be:

from 3pm Fri 22nd Dec – Tue 26th Dec

from 10am to 2pm on Wed 27th – Fri 29th Dec

Mon 1st Jan

Tue 2nd Jan

We look forward to seeing you next year.

Excell Network Freeze:

Excell runs an operational freeze to protect customers during the busy Christmas period, restricting non-essential activity on our network.

The Excell Network Freeze starts at 00.01 on 15th December 2017 and ends at 23.59 on 8th January 2018.

During the freeze there will be no core works, upgrades, or maintenance.

This will not affect the provisioning of new circuits provided that core capacity exists.

If you have any queries please call Excell Support on
0370 166 5566 or email noc-alerts@excellgroup.com


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