Wishing you every happiness this holiday season, safe travels and a great 2020.

Festive Opening Times:

Whilst we will continue to provide 24/7 support over the festive period, our head office times will be:

Closed: from 12:30 Tue 24th – 10:00 Fri 27th Dec
Open: 10:00 – 14:00 Fri 27th to Tue 31th Dec
10:00 – 12:30 Tue 31st Dec

– Business as usual from Thur 2nd Jan 2020 –

Excell Network Freeze:

Excell runs an operational freeze to protect customers during the busy Christmas period, restricting non-essential activity on our network. During the freeze there will be no core works, upgrades, or maintenance.

This year our Network Freeze starts at 00:01 on 6th December 2019 and ends at 23:59 on 2nd January 2020.

If you have any queries please call Excell Support on
0370 166 5566 or email noc-alerts@excellgroup.com