‘Highlight’ monitors the technologies your organisation relies on, in real time, 24×7. We measure all of the services you buy from Excell AND other providers and give you simple, clear business-level visibility of what’s happening. With Highlight you can access a vast range of reports that provide you with data you otherwise wouldn’t have visibility of. From heat maps to indicate CPU status, memory and device performance, to global reporting for an overview of status – Highlight provides you with everything you need to know.
Highlight collects information on your key applications, infrastructure and services in real time, providing detail where you need it and summarising where you don’t, using simple Heat and Service Tiles that show you in seconds how your technology is behaving, and whether you’re delivering to your customers and consumers. ‘Highlight’ provides:
VISIBILITY
– The information and control you need, without clutter – clear and actionable
AWARENESS
– The comfort of knowing that you’re delivering on your commitment.
CONVERSATION
– Easy, productive conversations about your technology with staff and providers
TRUST
– Confidence that the information we give is impartial, unbiased and reliable
EFFICIENCY
– Knowing that the money you spend on technology is going where it’s needed
