Excell are able to support every element of your IT from conception, to daily usage and ongoing development. We look after those peripheral areas of your systems that other companies may shy away from and we’ll provide honest and friendly advice on any area of our expertise.
We like to give options that fit in with your workload and circumstances. This is why we have traditional hourly call out rates as well as fixed prices for onsite visits and remote support. We also understand that sometimes you may need work conducted out of hours, at weekends or maybe have the option of unlimited support for a fixed price. We are open and flexible in what we can offer and we’ll take the time to create a truly bespoke support solution to meet your every need.
We can provide instant remote support to just about anyone, anywhere whether you’re a current customer or not. Structured support maintenance plans are available as well for your servers, desktops or mobile devices. Remote support is implemented for free with any contract so we can fix issues day or night, quickly and efficiently.
We offer great value IT support agreements with a high level of service built in. Items such as unlimited telephone and remote work as well as project or install time can come as part of the package. We can also offer loan machines if your crucial workstation or server fails you
Excell through MacSeven can provide the following range of support services: